OUR PROCESS
Find Out How Our Process Can Guide You
Expert planning. Thoughtful engineering. Passionate construction. All of these things are needed to help deliver the best experience to all of our customers. Whether it’s being guided through our showroom by a dedicated salesperson, you welcoming one of our technicians into your home for an in-person consultation, or carefully planning, engineering, and construction of your custom smart home solution, we take pride in providing the best service possible. From start to finish, you can expect nothing but an exceptional experience from all of us at New Orleans Audio Video every time.
CONSULTATION
We have consultants available to visit your home to evaluate your proposed entertainment area and to make recommendations on home entertainment products and/or custom installation solutions. Call or visit our showroom to setup your in-home consultation. We will work with you to come up with a date and time that works with your busy schedule. We want your input so that we can come up with a custom installation that fits your needs, lifestyle and budget.
System Design
Comprehensive and thoughtful system design and engineering up front leads to the best balance of functionality, reliability and aesthetics in the end result. Avoid costly mistakes or order changes, having to do something twice, or tearing up walls once they’ve been closed. Careful attention is given to the numerous details involved with smart technology and integrated systems to ensure they are easy to use and deliver consistent performance and allow for future expansion or upgrades. Everything from wiring infrastructure, hardware location, control device placement, user interface design, power management and blending equipment with architectural elements and interiors is planned out in advance. We coordinate with architects, engineers, interior designers, general contractors, and affected sub-contractors.
Project Management
When implementing technology in a home or business there are a lot of moving parts as we coordinate multiple subsystems and roll them into one whole-home or business system that is easy to use. This includes collaborating with your build team, scheduling the phases of your installation appropriately, being flexible and agile when the conditions at the jobsite changes, and ensuring our technical team has everything they need. This is the role of our project management team—get it done on time and on budget.
Installation
A defined scope, a thoughtful design, documentation — none of these things create that wow moment in your new smart home or business without the wonderful work of our installation team. Our technicians have years of technical training, installation and troubleshooting experience. Years spent honing their craft, attention to detail, and a commitment to flawless execution is what allows us to deliver on best in class systems for our clients.
PROGRAMMING
Programming all of your technology to work together takes years of training and experience to master. Getting all of the products to talk to each other is only the beginning—the real artistry is in creating an interface that is easy to use and logic to make it all work together to meet your needs. Our programmers work closely with our design and sales team to ensure that your system will function the way you want it and be intuitive for daily users or people just visiting.
Service & Support
We want to ensure that you receive the best customer experience, but that doesn’t just end when your system is installed. Technology changes over time and can often require service or maintenance to continue operating at its best. We are your technology partner and are here to help with everything from maintaining your existing system to helping you optimize with the latest technology available. We are always here to provide expert advice, quality service, professional installation, and the best experience possible.
Plan Your Next Project Send us your details, and one of our friendly and knowledgeable professionals will reach out.
-
504-733-3524 -
richie@noav.com -
5600 Citrus Blvd. New Orleans, LA 70123 -
Mon - Fri: 9:00 AM - 5:00 PM Sat: 9:00 AM - 2:00 PM Walk-Ins Welcome | Appointments Recommended